Frequently asked questions and answers
Also use our chatbox to ask your questions
Are you stuck on something? Below we provide answers to most questions.
Do you need specific help? Then you can always email us at Live chat or start a live chat via the chat box at the bottom right.
Choose you Size guarantee or do you select a size?
With us, you have two options to ensure the perfect fit for your bracelet: Size guarantee or select a specific size.
What is Size Guarantee?
Our Size Guarantee offers a unique solution that ensures your bracelet always fits perfectly. With this option, you'll receive a bracelet that you can adjust to your own size. Simply cut one side of the bracelet to your desired length and use the included adhesive to adjust it. This option is ideal for both leather and rope bracelets and ensures a perfect fitβwhether it's a gift or a treat for yourself.
Want to have a bracelet custom made?
Would you prefer a bracelet delivered in the correct size? That's also possible. Select your desired size when placing your order, and we'll make sure the bracelet is made to your specifications.
We personally recommend the "Size Guarantee" option. This option guarantees a perfectly fitting bracelet, customized to your wrist.
View size chart determine your own size

Measure easily with a belt:

Measure wrist size? Do you want to know how to measure your wrist size for a bracelet? Then try the belt method! Grab a belt and place it around your wrist. The size where the belt crosses is your wrist size. When ordering, however, you give your TOTAL LENGTH on the bracelet. Easy and accurate!
Are you sure your bracelet fits? Then choose size guarantee.
- Leather bracelet: we leave 1 side loose and provide free jewelry glue. Stick 1 side to your own size. ;-)
- Wood & Magnet bracelets: come with a free bracelet adjuster.
- Beaded bracelet: this includes free elastic rope and extra beads.
What are the shipping costs abroad?
Shipping is free worldwide. So it doesn't matter whether you want your package delivered in the Netherlands, Belgium, Germany, France, or the US. We'll cover the shipping costs. And no! We don't dropship. Everything is shipped from our own warehouse.
How do I adjust myDUTCH bracelet'?
Adjusting your leather bracelet is easy and can be done in two simple steps:
Step 1: Determine your bracelet size
- Start by cutting the leather, but make sure you cut generously. It's better to leave the bracelet a little too long initially than too short.
Try the bracelet on your wrist to see if it fits properly. The leather should fit comfortably, without being too tight or too loose.
Step 2: Attach the bracelet with super glue
- Take a few drops of super glue and apply it inside the link where the leather is attached.
Slide the cut end of the leather into the link. Before the glue dries, it's a good time to put the bracelet on your wrist again to check if it fits comfortably and is adjusted to your liking.
- Allow the glue to dry completely before using the bracelet to ensure a secure fit.
Follow these steps carefully to adjust your leather bracelet to the perfect size. This way, you'll enjoy your jewelry to the fullest with a perfect fit.
How do I adjust mybeads bracelet'?
Step 1. Determine how many beads you want to add or remove.
Step 2. Knip of armbands.
Step 3. Store the beads in a container and add or remove what you don't want to use.
Step 4. Thread the beads onto the wire, starting with the additions and ending with the end link.
Step 5. Make two sturdy knots at the beginning and end of the thread.
Step 6. Ask someone to hold the bracelet so that the knot is visible.
Step 7. Apply superglue to the button and let it dry.
The beaded bracelet is ready!
How do I adjust myrope bracelet'?
Do you want to customize your rope bracelet? Follow these simple steps:
Step 1. Determine your bracelet size: Cut the rope generously and insert it into the link. Try the bracelet on your wrist and see if it fits comfortably.
Step 2. Cut the rope more generously (keep extra rope): Tuck the rope into the link and try the bracelet on the wrist again to check that it fits correctly.
(OPTIONAL) Harden the end of the rope with a lighter: This makes it easier to push the rope into the link.
Step 3. Put a few drops of instant glue in the link: Put the rope in the link and check again that the bracelet is comfortable.
Enjoy your perfectly fitting bracelet!
How do I make a fingerprint?
Step 1. Download the free 'MyFingerprintapp for Apple or Android and easily create a professional black and white drawing of your fingerprint.
Step 2. Take a screenshot of this fingerprint or download it.
Step 3. Upload your fingerprint on the product page. We'll manually ensure the fingerprint is placed as accurately as possible.
You can also use a photo or scan if you want to use a fingerprint of your loved one.
How fast can you deliver?
In most cases we ship the package the same day. Even if you have your own engraving. Parcels to Belgium are often delivered the next day. You will always receive the track and trace by e-mail.
Is there a rush? Give us your order number and we will put it at the front of the queue.
What gift packaging is available?
If you're looking to give a special gift, we offer two beautiful gift wrapping options. These can be easily added on the shopping cart page, where you can also add a personal message. This makes your gift even more special. Our gift wrapping options include:
1. Luxury Wooden Bracelet BoxThis elegant wooden box is the perfect choice for showcasing your jewelry. It not only offers a beautiful display but also stylishly protects your bracelet.
2. Luxury Aluminum BoxFor a modern and sleek presentation, our luxurious aluminum box is ideal. The lightweight yet robust material creates eye-catching packaging that truly makes your gift shine.
For a personal touch, you can add your own text when adding items to your cart, which will then create a personalized gift box. Search our store for "personalized box" to see various examples and choose the packaging that best suits your gift.
How does the buy 2+1 free promotion work?
π 2+1 promotion month
Add two bracelets to your cart now and receive the third bracelet completely freeThe discount will be automatically applied in your shopping cart. What are you waiting for? Choose your 3 favorite bracelets this month.
What is the return address?
If you wish to return an item, you can send it to the address stated at the top of the Contact page on our website. It's important that you clearly state your order number on the return package or include a note with the order number in the box. This ensures we can process your return quickly and efficiently.
Please ensure you carefully follow the return instructions on our website to ensure your return is processed correctly.