The order arrived the next day! Tip for everyone: use the discount code from the newsletter; it will save you some money.
Great quality! Super fast! Ordered on Monday, delivered the next day. Handy bracelet adjuster, no instructions, but easy to shorten. Thanks!
We had it beautifully wrapped in a wooden box as a gift, with our own message written inside. Unfortunately, the package was simply left on our doorstep, and the doorbell wasn't rung, even though we were home.
Thank you so much for the great solution. Here's my positive review.
My girlfriend also really liked this bracelet, it looks good and meets all expectations.
The box they come in is also very neat, so it really feels like a present for myself
Rotterdam looks beautiful on my bracelet and my own neighborhood is wonderful to see
I ordered three beaded cross bracelets and they arrived beautifully. They do vary in color, though.
I consulted with Lotte and they added the yin-yang logo to the bracelet anyway. THANK YOU.
Exactly as I saw it on your site! Unfortunately, there was no manual included.
Super happy with the custom-made bracelet. It's great that it was possible. My daughter also ordered some more.
The package came through the letterbox. The bracelet is beautiful with the names on it.
I ordered the watch to match my vessel and received it the next day
A beautiful blue agate bracelet. The cracked look really adds character. However, the beads are a bit cooler than I expected. They don't feel super luxurious, but they're still comfortable enough for everyday wear.
A really nice bracelet; it looks really cool in person. It's comfortable, but I expected it to be a bit sturdier. Otherwise, it's a great item.
I ordered the bracelet from this webshop because my boyfriend's previous one was from there, and it was so beautiful, so I ordered it again because the other one was broken, at least the strap. The bracelet arrived quickly, but I got the fright of my life: we looked like a caricature. My son said, "Haha, mom, you look like two cartoon characters." I contacted them right away, but they wouldn't answer. I sent an email with a photo, but unfortunately, no response, even though it said they'd respond within two hours. I've seriously sent three emails now and called 30 times, but no response, so I sent the bracelet back with a letter in the box explaining the whole story. I really hope to get in touch with Maria to discuss the other bracelet. It was so beautiful, I don't understand what went wrong. This one isn't meant to be worn; it's more like a really bad joke.
First of all, our sincere apologies for the unpleasant experience you had. We completely understand that this is disappointing, especially since you've had good experiences with our bracelets in the past. We're sorry the bracelet didn't meet your expectations and that you had trouble contacting us.
We'd like to make this right. We'll replace the bracelet free of charge, so you'll still receive one that meets your expectations. Maria or one of our staff members will contact you as soon as possible to arrange the replacement.